Citizen Charter of Divisional Secretariat
| Service provided | Maximum time taken to provide the service (Minutes) | |
| 1 | Issuance of a copy of a birth/death/marriage certificate | 15 |
| 2 | Issuance of a vehicle revenue license | 08 |
| 3 | Issuance of an income certificate | 10 |
| 4 | Charging a government examination fee | 10 |
| 5 | Permission to place a grant land as collateral with an approved bank. | 15 |
| 6 | Submitting an ID card application to the same-day service | 10 |
| 7 | Issuance of a copy of a land ledger | 15 |
| 8 | Issuance of a retirement salary statement. | 8 |
| 9 | Samurdhi Social Security Death Benefit Payment | 10 |
| 10 | Issuance of a retired railway license. | 15 |
| 11 | Issuance of a certificate of value. | 10 |
| 12 | Recommending casual subsidies. | Week 01 |
| 13 | Convening for Electrical Protest Tests. | Week 02 |
| 14 | Business name registration (after payment of applicable fees) | Week 01 |
| 15 | Issuance of permits for the transportation of animals. | 30 |
| 16 | Issuance of family background reports. | 10 |
| 17 | Issuance of an adult identity card. | 15 |
| 18 | Public Assistance/Sickness Card Renewal | 15 |
| 19 | Issuance of a timber felling permit. | Week 14 |
| 20 | Issuance of a timber transportation permit. | Week 08 |
